Terms of service

Welcome to Paws & Paper UK. By accessing our store or purchasing from us, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

By using this store, you confirm that you are legally capable of entering into a binding agreement or have permission from a legal guardian. We reserve the right to refuse service to anyone for any reason at any time.

We make every effort to display accurate product descriptions and images. However, colours and designs may vary slightly due to screen settings or lighting. All products are subject to availability, and we reserve the right to limit or discontinue products without prior notice.

Prices are listed in the applicable store currency and may change at any time without notice. Payments are processed securely through the platform’s checkout system. Orders are confirmed only after successful payment.

Orders are processed within the stated handling time. Delivery times are estimates and may vary due to external factors such as courier delays or peak seasons. We are not responsible for delays outside our control or for incorrect addresses provided by the customer.

Returns and refunds are accepted only for items that arrive damaged, defective, or incorrect. Requests must be submitted within the specified return period with clear supporting evidence. We do not accept returns for change of mind.

All content on this store, including designs, images, and text, is the property of Paws & Paper UK and may not be copied, reproduced, or used without written permission.

Personal information provided by customers is used only for order processing and customer support. All data is handled securely in accordance with applicable privacy laws.

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the store after changes are made constitutes acceptance of the updated terms.

If you have any questions regarding these terms, please contact us through the platform’s messaging system.