Refund policy

We want you to be satisfied with your purchase.

Eligible for Returns or Refunds

  • Items that arrive damaged

  • Items that are defective

  • Items that are incorrect

Requests must be submitted within 7 days of delivery with clear photos of the issue.

Not Eligible for Returns

  • Change of mind

  • Minor colour variations due to screen or lighting differences

  • Items damaged after delivery due to misuse

How to Request

  • Contact us via the platform’s messaging system

  • Provide your order number and photos of the issue

  • Approved refunds will be processed according to platform guidelines